Privacy Policy

Privacy Policy

Updated: May 7, 2025

This Privacy Policy describes how Pebbles Pure Bites (“Company”, “we”, “us”, or “our”) collects, uses, and safeguards your personal information when you visit or interact with our website at www.pebblespurebites.com (the “Service”).

By using our website or providing your information through contact forms, newsletter sign-ups, or purchases, you consent to the collection, use, and disclosure of your information in accordance with this policy.

Table of Contents

1. Interpretation and Definitions
2. What We Collect
3. Cookies and Tracking Technologies
4. How We Use Your Information
5. How Long We Keep Your Data
6. Disclosure and Data Transfers
7. Your Rights Under British Columbia Law
8. Children’s Privacy
9. Links to Third-Party Websites
10. Changes to This Privacy Policy
11. Contact Us
12. Third-Party Services We Use

1. Interpretation and Definitions

Personal Information: Any information about an identifiable individual, such as your name, email address, IP address, or other identifying details.

Cookies: Small data files stored on your device to help us enhance your browsing experience and track how the website is used.

Usage Data: Technical information automatically collected, including browser type, device type, pages visited, and timestamps.

Service Provider: A third-party company or individual that processes data on our behalf (e.g., analytics, payment processors).

2. What We Collect

Personal Information

• Name (first and last)
• Email address
• Information submitted via contact forms or order forms
• Purchase details

Usage Data

• IP address
• Browser and device type
• Pages visited, time and date of access
• Mobile device identifiers (if applicable)

3. Cookies and Tracking Technologies

We use cookies to improve site functionality and analyze traffic patterns. You can control or disable cookies through your browser settings, although some features may not function as intended.

Types of Cookies We Use:

• Essential Cookies – Required for core website operations
• Performance Cookies – Help us analyze and optimize site performance
• Functional Cookies – Store preferences such as saved settings or login details

Note: We use tools like Google Analytics and may use Meta Pixel (Facebook/Instagram) to understand user behavior and marketing effectiveness.

4. How We Use Your Information

• Process and fulfill orders
• Respond to inquiries or contact requests
• Send marketing emails (with your consent)
• Improve our website and services
• Monitor usage trends and detect technical issues
• Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

5. How Long We Keep Your Data

We retain Personal Information only as long as necessary to fulfill the purposes described in this policy, including legal or accounting requirements.

Usage data and cookies may be stored for shorter durations unless used to improve system security or functionality.

You can request deletion of your data at any time (see Section 7).

6. Disclosure and Data Transfers

Some of your information may be stored or processed outside British Columbia or Canada. When using third-party services, we ensure they provide a level of protection comparable to PIPA standards.

Your data may be shared with trusted providers that assist in operations, including:

• Payment processors (e.g., PayPal, Square)
• Hosting and analytics services (e.g., Google, WordPress)
• Email platforms (e.g., Mailchimp)

7. Your Rights Under British Columbia Law

Under PIPA, you have the right to:

• Access your personal information
• Request corrections if information is inaccurate or incomplete
• Withdraw consent to the use of your information
• Request deletion of your data, subject to legal limitations

To make a request, contact us at: melissasurina@pebblespurebites.com
We will respond within 30 days, as required by law.

8. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe a child has submitted personal information, please contact us immediately for removal.

9. Links to Third-Party Websites

Our site may include links to third-party platforms or services. We are not responsible for the privacy practices of these websites. We encourage you to read their individual privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may revise this policy from time to time to reflect changes in laws or business operations. Updates will be posted to this page, and significant changes will be communicated via email or website notice.

We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy or your data, please reach out to:

Melissa Surina
Owner, Pebbles Pure Bites
📧 Email: melissasurina@pebblespurebites.com

12. Third-Party Services We Use