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Frequently Asked Questions

What ingredients do you use in your dog treats and cakes?

Our dog treats and cakes are crafted with utmost care, using high-quality, all-natural ingredients that are safe and healthy for dogs. We believe in the power of fresh ingredients, and that's why we use a variety of dog-friendly fruits and vegetables in our recipes. Some examples of these nutritious additions include sweet potatoes, blueberries, carrots, and pumpkin. We steer clear of any added preservatives to ensure that your furry companions receive only the best and most wholesome treats.

What kind of product packaging do you use?

At our small business, we are committed to sustainable practices and taking care of our environment. That's why we choose packaging options that align with our values. Just about everything in our product packaging is recyclable, allowing you to dispose of it responsibly.  As pet guardians ourselves, we understand the importance of considering our family, including our pups, in every decision we make. We make conscious efforts to avoid plastic whenever possible, opting for more sustainable alternatives. By choosing our products, you not only provide your pets with wholesome treats but also contribute to a greener and healthier planet.

 

 

How can I place an order?

You can easily place an order through our shop by adding your desired items to the cart and proceeding to checkout. If you have any specific customization requests, you can mention them in the order notes or contact us.

 

Do you offer delivery services?

Yes, we offer delivery services. We provide delivery up and down Vancouver Island. The shipping and handling charges will be calculated at checkout. For local customers, we offer free same-day delivery if the order is placed before noon.

 

Can I customize the treats or cakes for my dog's dietary needs or allergies?

Absolutely! Almost everything on our menu is customizable to accommodate dietary needs, allergies, or preferences. You can specify any special requirements or restrictions in the order notes, and we will make sure to prepare the treats or cakes accordingly.

 

What if I don't see anything I like on your menu?

If you don't find a treat or cake that suits your dog's taste or preferences on our menu, please feel free to contact us. We are more than happy to work with you and create a customized option that your dog will love.

 

How should I store the dog treats and cakes?

To maintain freshness and quality, we recommend storing the treats and cakes in an airtight container in a cool and dry place. Avoid exposing them to direct sunlight or moisture.

 

How long do the treats and cakes stay fresh?

Fresh from the oven, our treats and cakes come without any artificial preservatives. For our cakes, dive in as soon as you can for the best experience. If you need to store them, they'll stay fresh in the fridge for up to a week and can be frozen for a whopping 12 months.

 

Now, when it comes to our treats and biscuits, our new eco-friendly packaging has got you covered! Store them in the cupboard for up to four weeks, keep them cool in the fridge for up to two months, or tuck them away in the freezer for as long as 12 months. Enjoy every bite!

 

Can I request a sample before placing a larger order?

We understand that every pup is unique, and we are currently working on offering sample boxes to cater to individual preferences. Stay tuned for these exciting additions! If you're looking to try out our treats and cakes, please don't hesitate to reach out to us and discuss your specific requests. We assure you that our treats are made using the finest ingredients, ensuring a delicious experience for your furry friends. Additionally, you can check our customer reviews to get an idea of the quality and taste of our products.

 

Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. If you are interested in placing a large order for an event, party, or gifts, please reach out to us directly, and we will provide you with more information on our bulk pricing options.

 

Do you ship internationally?

At the moment, we only offer shipping and delivery services within Vancouver Island. We do not ship internationally. However, if you have any special requests or circumstances, please contact us, and we will do our best to assist you.

 

If you have any further questions or need assistance, please don't hesitate to contact us. We are here to help you and provide the best treats and cakes for your beloved pets!

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